FREQUENTLY ASKED QUESTIONS

frequently asked questions

how much is it per class?

please click on your preffered location.

is there parking on site?

yes there is all free parking on site

what are the times and duration of the class?

please go to your preferred location and see the requested info

is there a changing facility?

depending on the location

what is the maximum number of children?

Mill Hill 40,
Borehamwood 20,
Hatfield 20,
St Albans 12

do we need to pre book?

Always better to book in advance to avoid disappointment and discounted price online then pay on the door

are classes running in the holiday period

Check your preferred location calendar

Are all equipment and toys cleaned regularly?

Cleaned before and after each class and party

Are we aloud to make photos?

Only of your own child

Do we need to wear socks?

Yes all shoes need to be removed before entering the play area and everyone including adults need to wear socks

if we cancel do you get refund or can you move your class do another day?

Do you offer sibling discount?

Yes

Do you offer memberships or block bookings?

yes

Do you provide or sell food and drinks?

Some of our locations have a cafe on site

How many adults per family allowed?

2 adults free

Do you offer free coffee/teas?

In some locations we do

Are we allowed to eat in the play areas?

No to keep it clean

Is it safe for my child to play?

Yes we are up to date with our safety standards and have first aid on site

Are all covid procedures in place?

– Yes

Do you offer parties?

YTes please check our website

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FREQUENTLY ASKED QUESTIONS